Vanelli Cycling Ltd is a UK registered company under Company number 9764308.

We want you to be totally happy with your purchase and our service and invite your comments if we fail in any way. Our terms and conditions do not affect your statutory rights.

Delivery times and Postage costs

Delivery times for the UK are normally 1-2 working days. Worldwide deliveries vary depending on your country, please visit our postage page for specific details.

Customs duties/tax – Please note for EU/ROW countries there may be customs/import duties to pay depending on the value of the goods, these are the responsibility of the customer.

Returns

We want you to be totally happy with you purchase, if not you can return it to ourselves for a refund or exchange*. Further detail available on our postage tab

*Does not include Custom orders

Pricing and Payment

All prices are in sterling and are all inclusive prices with exception of shipping charges. Purchases made from outside the UK will be charged in sterling and converted to your currency by your credit card company.

Credit card security

We use Paypal or Sum Up for all payments. Further details of security can be found on their respective websites.  VanelliCycling Ltd do not store or have access to any of your credit card details

Website Content

We aim to keep all pictures, stock levels and product descriptions up to date and as accurate as possible. Occasionally, some items may be out of stock at order placement time. Where this is the case, we will notify you as soon as possible.